Just went by to pick up a few items today, Deana greeted me right away & was able to help me find my 2 items. I was in & out within 2-3 min. Cashiers were a bit quiet. I told both to tell Deana she was a big help & they both ignored me. Felt like they were rude to me & their co-worker. Deana u are the best, keep up the positive attitude. (Hope I spelled ur name right). Would be a 5 * but the Cashiers weren't too nice.
Excellent hardware store bar none they might not have all the lumber and all that stuff at Home Depot has but they have all the hard to find stuff and what they have is quality friendliness customer service above all my favorite hardware store.
I'm guessing they had a change of ownership
Customer service is pretty bad. Employees don't offer to help much, and when they do, they are just as clueless as I am.
I liked going to Ace over the big box stores because someone was always ready to help, and they were knowledgeable. I don't think Ace is the helpful hardware place anymore. At least at this location.
Extremely rude ladies on the cashier… But Great manager( a guy manager, not the old lady, must the ladies in that store seems to be rude and unhappy with their jobs) I had a problem with a pick up order and he was REALLY helpful to fix the whole misunderstanding!!! Definitely recommend that store and if you have any trouble definitely ask help for the manager.
5 months ago
Preguntas frecuentes Neighbors Ace Hardware
Como es Neighbors Ace Hardware calificado?
Neighbors Ace Hardware has a 4.5 calificaciones con 745 Reseñas.
0
Just went by to pick up a few items today, Deana greeted me right away & was able to help me find my 2 items. I was in & out within 2-3 min. Cashiers were a bit quiet. I told both to tell Deana she was a big help & they both ignored me. Felt like they were rude to me & their co-worker. Deana u are the best, keep up the positive attitude. (Hope I spelled ur name right). Would be a 5 * but the Cashiers weren't too nice.
a month ago0
Excellent hardware store bar none they might not have all the lumber and all that stuff at Home Depot has but they have all the hard to find stuff and what they have is quality friendliness customer service above all my favorite hardware store.
2 weeks ago0
I'm guessing they had a change of ownership Customer service is pretty bad. Employees don't offer to help much, and when they do, they are just as clueless as I am. I liked going to Ace over the big box stores because someone was always ready to help, and they were knowledgeable. I don't think Ace is the helpful hardware place anymore. At least at this location.
3 months ago0
This store has very friendly staff. Damian did an excellent job replacing all my window screens.. all 10 of them….
3 weeks ago0
Extremely rude ladies on the cashier… But Great manager( a guy manager, not the old lady, must the ladies in that store seems to be rude and unhappy with their jobs) I had a problem with a pick up order and he was REALLY helpful to fix the whole misunderstanding!!! Definitely recommend that store and if you have any trouble definitely ask help for the manager.
5 months ago